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Available balance check methods
Movistar Spain prepaid customers can check their balance using USSD codes, the Mi Movistar app, or the Movistar online portal. USSD codes are the fastest method and work on any phone without an internet connection.
Movistar has dedicated codes for main balance, data balance, and customer service.
USSD codes
Movistar Spain USSD balance check codes
| Check type | USSD code | Notes |
|---|---|---|
| Main balance | *304# | Shows prepaid main account balance in EUR and validity |
| Data balance | *225# | Displays remaining MB/GB in your active data plan |
| Customer service | *111# | Menu with balance, offers, and support options |
| Last recharges | *310# | Shows recent recharge history and amounts |
| My Movistar offers | *400# | Lists available data packs and promotional offers |
| Mi Movistar app | App only | Full dashboard with balance, usage graphs, and top-up |
USSD codes are free to dial from your Movistar line. Data charges apply if browsing offers via the app.
How to check
How to check your Movistar balance
- Open your phone dialer.
- Dial *304# for main balance, *225# for data balance, or *111# for the full menu.
- Press the call button and wait for the USSD response.
- Your balance or data allowance will display automatically on screen.
- For Mi Movistar app: download from Google Play or App Store, register with your Movistar number via SMS, and view the full dashboard with real-time balance, usage graphs, and instant recharge.
More info
About Movistar Spain balance checks
Movistar USSD codes explained
- `*304#`: The main Movistar balance check code. Shows your current prepaid account balance in EUR and the validity date of your plan.
- `*225#`: Dedicated data balance check. Displays remaining high-speed data (MB/GB), any bonus data, and the post-FUP speed data allowance.
- `*111#`: Customer service and balance menu. From here you can check balance, subscribe to data packs, and manage services.
- `*310#`: Recharge history. Shows the amount and date of your last three recharges.
- `*400#`: My Movistar offers. Lists available recharge plans, data add-ons, and promotional offers.
Mi Movistar app
The Mi Movistar app (available on Android and iOS) provides complete account management: real-time balance display, data usage graph, bill history, plan recommendations, and instant recharge via credit card or PayPal.
Data balance vs account balance
Movistar separates your account balance (prepaid credit in EUR) from your data balance (remaining MB/GB in your active data plan). Dial *304# for account balance and *225# for data balance. Recharging with a data pack adds to your data balance; topping up with a standard recharge adds to your main account balance.
Troubleshooting
- Ensure your phone is connected to the Movistar network (check for "Movistar" on your screen).
- Roaming: USSD codes may not work while roaming outside Spain. Use the Mi Movistar app over WiFi instead.
- If a USSD code returns no response, restart your phone and try again.
- If you recently recharged, wait up to 30 minutes for the balance to update before checking.
Questions
Movistar balance check questions
Is *304# free on Movistar?
Yes, dialing *304# and other Movistar USSD balance check codes is free. You are only charged when you subscribe to offers or activate services through the menu.
How do I check my Movistar data balance?
Dial *225# directly from your Movistar line to see your remaining high-speed MB/GB data balance.
What is the Movistar balance check code for prepaid?
Dial *304# for prepaid main balance and validity, or *111# for the full customer service menu.
Can I check my balance while roaming internationally on Movistar?
USSD codes may not be available while roaming abroad. Download the Mi Movistar app before traveling to check your balance over WiFi.
How do I check my Movistar validity?
Dial *304# and your current plan validity date will appear alongside your main balance on the USSD response screen.
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