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Available balance check methods
Claro prepaid customers across Latin America can check their balance using USSD codes or the Mi Claro app. USSD codes vary by country, with *611# and *889# being the most common.
Claro operates in Argentina, Brazil (as Claro), Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, and Uruguay.
USSD codes
Claro USSD balance check codes by country
| Country | USSD code | Notes |
|---|---|---|
| Argentina | *611# | Main balance and data menu |
| Brazil | *611# | Consulta de saldo e dados (Claro Brasil) |
| Chile | *611# | Saldo y menu de servicios |
| Colombia | *611# | Saldo principal, datos y promociones |
| Costa Rica | *611# | Saldo y vigencia del plan |
| Dominican Republic | *889# | Saldo principal y datos |
| Ecuador | *611# | Saldo y paquetes activos |
| Guatemala | *611# | Saldo principal y datos |
| Peru | *611# | Saldo, datos y recarga |
| Puerto Rico | *611# | Balance and data inquiry |
Codes may vary by local subsidiary. *611# works in most Claro countries.
How to check
How to check your Claro balance
- Open your phone dialer.
- Dial *611# (or the code for your country from the table above).
- Press the call button and wait for the USSD response.
- Your balance or data allowance will display automatically on screen.
- For Mi Claro app: download from Google Play or App Store, register with your Claro number via OTP, and view the full dashboard with usage, top-up, and plan management.
More info
About Claro balance checks
Claro USSD codes explained
- `*611#`: The primary Claro customer service and balance code used in Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Guatemala, Peru, and Puerto Rico. Shows main balance, data allowance, and provides access to the services menu.
- `*889#`: Used in the Dominican Republic for Claro balance checks and promotions.
Mi Claro app
The Mi Claro app (available on Android and iOS in all Claro markets) provides complete account management: real-time balance display, data usage graphs, bill history, plan recommendations, and instant recharge via credit card or local payment methods.
Data balance vs account balance
Claro separates your account balance (prepaid credit in local currency) from your data balance (remaining MB/GB in your active data plan). Dial *611# for account balance and follow the menu to check data. Recharging with a data pack adds to your data balance; topping up with a standard recharge adds to your main account balance.
Troubleshooting
- Ensure your phone is connected to the Claro network (check for "Claro" or "Claro XXX" on your screen).
- Roaming: USSD codes may not work while roaming internationally. Use the Mi Claro app over WiFi instead.
- If a USSD code returns no response, try restarting your phone.
- If you recently recharged, wait up to 30 minutes for the balance to update before checking.
Questions
Claro balance check questions
Is *611# free on Claro?
Yes, dialing *611# and other Claro USSD balance check codes is free in all markets. You are only charged when you subscribe to offers or activate services through the menu.
How do I check my Claro data balance?
Dial *611# and select the data balance option from the menu to check your remaining high-speed MB/GB balance.
What is the Claro balance check code for Dominican Republic?
In the Dominican Republic, dial *889# to check your Claro balance and active promotions.
What is the Claro balance check code in Brazil?
In Brazil, dial *611# to check your Claro saldo (balance) and dados (data allowance).
Can I check my balance while roaming internationally on Claro?
USSD codes may not be available while roaming abroad. Download the Mi Claro app before traveling to check your balance over WiFi.
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