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Available balance check methods
2degrees offers USSD and app-based balance checking for all customers. Dial *100# from your phone for an instant balance readout, or use the my2degrees app for a full account dashboard.
USSD codes work without mobile data and are free to dial. The app requires an internet connection but provides detailed usage breakdowns and top-up options.
USSD codes
2degrees USSD balance check codes
| Check type | USSD code | Notes |
|---|---|---|
| Main balance | *100# | Shows prepaid main account balance and expiry |
| Data balance | *100# | Select data option from the menu after dialing |
| Bonus balance | *100# | Check any bonus or promotional credit |
| Pay Monthly bill | my2degrees app | Pay Monthly customers use the app or web portal |
| Top-up | *100# | Follow prompts to add credit via voucher or card |
USSD codes are free to dial on 2degrees. Standard call charges apply if you call 200 (customer care).
How to check
How to check your 2degrees balance
- Open your phone dialer.
- Dial *100# and press the call button.
- Wait for the USSD menu to appear on your screen.
- Select the relevant option (main balance, data, or top-up) by replying with the number.
- Your balance or data allowance will display automatically.
- For the my2degrees app: download, register with your number, and view your dashboard.
More info
About 2degrees balance checks
What *100# shows
The *100# USSD gateway is the main self-care portal for 2degrees prepaid. After dialing, you see a menu with options for:
- Main account balance and expiry date
- Remaining data, text, and call allowance
- Bonus or promotional credit
- Top-up via voucher or credit card
- Customer care contact
my2degrees app
The my2degrees app (available on Android and iOS) provides a full dashboard: account balance, data usage graph, bill history for Pay Monthly customers, plan changes, and top-up options. Log in with your 2degrees number; an OTP is sent for verification.
Pay Monthly (postpaid) customers
Pay Monthly customers do not use *100# for balance checks. Instead, use the my2degrees app or log in at my2degrees.co.nz to view your current bill, usage, and payment due date.
Troubleshooting
- If *100# does not respond, check that you are connected to the 2degrees network.
- Roaming: USSD may not work abroad. Use the my2degrees app over WiFi or mobile data while roaming.
- If you recently ported to 2degrees, wait up to 24 hours for all self-care services to activate.
Questions
2degrees balance check questions
Is *100# free on 2degrees?
Yes, dialing *100# is free on the 2degrees network. You only pay if you purchase a service or top-up through the menu.
Can Pay Monthly customers use USSD codes?
Pay Monthly customers should use the my2degrees app or web portal for bill and usage checks. *100# is primarily for prepaid accounts.
Does 2degrees have a data balance code?
Yes, dial *100# and select the data option from the menu to view your remaining data allowance in MB or GB.
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