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Available balance check methods
Vodafone offers several ways to check your balance depending on your plan type and country. Vodafone UK Pay As You Go customers use *#1345# for main balance and data checks. Postpay and Vodafone OneBill customers use the My Vodafone app or online account portal.
USSD codes work without internet and are free to dial on the Vodafone network.
USSD codes
Vodafone USSD balance check codes
| Check type | USSD code | Notes |
|---|---|---|
| Vodafone UK PAYG balance | *#1345# | Shows prepaid main balance, validity, and menus |
| Vodafone UK data balance | *#1345# | Select data option after dialing *#1345# |
| Vodafone UK top-up credit | *#1345# | Follow the menu prompts to add credit |
| Vodafone billing (postpay) | My Vodafone app | Postpay billing via app or web portal |
| Vodafone business account | My Vodafone app | Business billing via My Vodafone business portal |
USSD codes are free for Vodafone PAYG customers. Postpay and business customers should use the My Vodafone app.
How to check
How to check your Vodafone balance
- Open your phone dialer.
- Dial *#1345# and press the call button.
- Wait for the USSD menu to appear.
- Select the option for balance, data, or top-up by replying with the number.
- Your balance or data allowance displays automatically on screen.
- For the My Vodafone app: download, register with your number, and view the full dashboard.
More info
About Vodafone balance checks
For Vodafone UK Pay As You Go customers
Dial *#1345# to access the Vodafone self-care portal. This menu lets you: - Check main credit balance and expiry date - View remaining data, call minutes, and SMS - Check bonus or promotional credit - Top up using debit card or voucher - Activate data plans and add-ons
For postpay and OneBill customers
Postpay billing is handled through the My Vodafone app (available on Android and iOS) and the Vodafone online account portal at my.vodafone.co.uk. Log in with your Vodafone ID to view: - Current bill amount and due date - Usage breakdown (calls, SMS, data) - Payment history - Plan changes and add-ons
My Vodafone app
The My Vodafone app provides a unified dashboard for all services: Pay As You Go, postpay, broadband, and business accounts across multiple countries. Register using your mobile number and verify with an OTP.
Vodafone APN settings
If you need to configure mobile data on your Vodafone SIM, see our dedicated Vodafone UK APN settings guide for the correct profile values.
Troubleshooting
- If *#1345# does not work, ensure you are on the Vodafone network with sufficient signal.
- Roaming: USSD may not be available abroad. Use the My Vodafone app over WiFi instead.
- If you recently switched to Vodafone, wait up to 24 hours for USSD services to activate.
Questions
Vodafone balance check questions
Is *#1345# free on Vodafone?
Yes, dialing *#1345# is free on the Vodafone UK network. You only pay when you purchase plans or services through the USSD menu.
Can postpay customers use USSD?
Postpay and OneBill customers should use the My Vodafone app or web portal. The *#1345# code is primarily for Pay As You Go accounts.
How do I check my Vodafone data balance?
Dial *#1345# and select the data balance option from the menu, or open the My Vodafone app for a detailed usage breakdown.
Where can I find Vodafone APN settings?
Visit our Vodafone UK APN settings page for the correct internet and MMS profile values.
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