Start here
Use the APN as a controlled test, not a guess
This guide focuses on the Rogers profile for Canada. Rogers uses carrier profiles on many devices, so the APN menu may be hidden or greyed out on branded phones.
If your phone already has a carrier profile, the APN is managed automatically. Only create a manual APN if you are using a non-Rogers phone or an unlocked device.
APN fields
Rogers Canada APN starting point
| Field | Value | Use this note |
|---|---|---|
| Name (Internet) | Rogers | This is only a label inside your phone. |
| APN | rogers-core-appl1.apn | Main value for Rogers 4G LTE and 5G data. |
| Alternative APN | internet.com | Legacy APN, still works on some plans. |
| Username (alt) | wapuser1 | Required only for internet.com APN. |
| Password (alt) | wap | Required only for internet.com APN. |
| APN type | default,supl,mms | Use only if the field exists and the phone accepts it. |
| Protocol | IPv4/IPv6 or device default | Keep the device default when unsure. |
| MCC | 302 | Verify with your SIM card info. |
| MNC | 720 | Verify with your SIM card info. |
| MMSC | http://mms.gprs.rogers.com | For MMS configuration. |
| MMS proxy | 10.128.1.69 | For MMS on some devices. |
| MMS port | 80 | For MMS on some devices. |
On many Rogers-branded phones the APN settings are locked by the carrier profile. If you cannot edit the APN, the profile is managed over-the-air and no manual change is needed.
Setup
Setup steps
- Open the mobile network settings and find Access Point Names or Cellular Data Network.
- If the APN menu is greyed out, Rogers is managing the profile automatically — no changes needed.
- Create or edit the Rogers profile and enter the APN value exactly as shown.
- Save the profile, select it if your phone asks, then disable WiFi for the test.
- Toggle airplane mode for ten seconds and open a browser before testing apps or hotspot.
Guide
Full setup and troubleshooting notes
Before changing the APN
Use this page when a Rogers Canada SIM is active but mobile data does not browse, apps stay offline, hotspot sharing fails, or the phone lost its profile after a network reset. The first rule is to make the smallest useful change. An APN profile controls how the phone reaches the packet data gateway, but many fields are filled by the SIM, the operating system, or the carrier profile already stored on the device.
Rogers relies on over-the-air carrier profiles on branded phones. On most Rogers-branded devices, the APN settings are locked and cannot be manually edited. This is normal and does not indicate a problem.
If you are using an unlocked phone, a non-Rogers-branded device, or a Rogers MVNO (like Fido or Chatr), you may need to set the APN manually.
What to enter first
The recommended APN for current Rogers 4G LTE and 5G plans is `rogers-core-appl1.apn`. Leave username and password blank. If your device requires a username and password, try the legacy APN `internet.com` with username `wapuser1` and password `wap`.
On Android, the menu is usually Settings, Network and Internet, SIMs, Access Point Names. Samsung and other vendors may call the same area Connections, Mobile networks, Access Point Names. On iPhone, open Settings, Cellular, Cellular Data Network.
Testing your connection
After saving the APN, disable WiFi and toggle airplane mode on for ten seconds. Open a browser and load a simple page. If it loads, test messaging, streaming, and hotspot one at a time. If it does not load, the problem may not be the APN: check signal strength, SIM status, and data plan balance.
Roaming with Rogers Canada
If you travel outside Canada with a Rogers SIM, data roaming must be enabled. Rogers includes roaming in many plans through Roam Like Home. The same APN `rogers-core-appl1.apn` or `internet.com` works on roaming partner networks.
Before calling support
Final checks if the APN does not work
- On Rogers-branded phones, check that the carrier profile is installed and up to date.
- On unlocked phones, confirm the APN is set to rogers-core-appl1.apn or internet.com.
- Confirm that the SIM is the selected data line on dual-SIM phones.
- Check that the data plan is active and not blocked by a spending cap.
- Test outside or near a window to separate APN problems from weak signal.
- Pause VPN, private DNS or device management for one controlled test.
Questions
Rogers Canada APN questions
What APN does Rogers use for 5G?
Rogers uses the same APN for 5G and 4G LTE: rogers-core-appl1.apn. No separate 5G APN is needed.
Why can't I edit the APN on my Rogers phone?
Rogers locks the APN menu on branded phones. The carrier profile manages data settings automatically. This is normal.
Does Rogers require a username and password for APN?
For rogers-core-appl1.apn, no. For the legacy internet.com APN, use username wapuser1 and password wap.
What are the Rogers MMS settings?
MMSC is http://mms.gprs.rogers.com, MMS proxy 10.128.1.69, MMS port 80. Set APN to rogers-core-appl1.apn with type default,supl,mms.
What APN does Rogers use for hotspot?
The same APN rogers-core-appl1.apn works for hotspot on most plans.
My Rogers APN uses internet.com, should I switch?
If internet.com works, keep it. If you need to update, try rogers-core-appl1.apn with blank username and password.
Editorial notes
Review notes
We focus on safe device paths, carrier-specific caution and practical troubleshooting.
Next
Related guides
Continue with the closest setup path.
